Hadas
Segev

Product & R&D Operations Consultant · Tel Aviv, IL · Available for Engagements

Product & R&D teams lose months to unclear priorities and reactive firefighting. I fix that - combining deep operational experience with creative, unconventional thinking to design solutions that actually work in the real complexity of your organization.

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20
Years driving
complex execution
60
Person org
programs led
1.2
Customer requests
systematized
$600
Portfolio
governed

"Most operators bring process. Most innovators lack structure. I bring both - and that combination is what turns stuck organizations into ones that deliver."

- Hadas Segev

Execution that
actually lands

Every engagement combines deep operational experience with fresh, creative thinking - because the problems I solve rarely have off-the-shelf answers. I partner closely with your team to design and implement solutions that are both inventive and built to last.

Prioritization Frameworks

Build decision systems that align Product, Engineering & business inputs into a single, defensible roadmap. No more competing priorities - just clarity.

Execution Cadence & Governance

Design cross-functional operating rhythms that reduce escalations and improve delivery predictability. Structures that stick long after the engagement ends.

Customer Feedback Systems

Transform fragmented customer input into structured, data-driven product decisions. Turn 1,200 voices into one clear signal.

AI-Enabled Workflows

Implement automation where it removes real bottlenecks - not just where it sounds impressive. Measurable impact, not hype.

Where experience
meets creative thinking

Most operators bring process. Most innovators lack structure. I bring both. Across 20+ years and wildly different organizations - from a 60,000-person global pharma to a fast-moving SaaS - I've solved problems that didn't have a playbook. I see what others miss, design solutions others don't think of, and build the operational infrastructure to make them real. That combination is rare. And it's what makes the difference.

  • Experience + creativity - I don't reach for the standard playbook. I diagnose your specific situation and design a solution that fits it.

  • Embedded, not remote - I work inside your team, not as an outside observer handing over deliverables.

  • Innovation with structure - New ideas are only valuable when they can be implemented. I bridge the gap between creative thinking and operational reality.

  • Implementation, not advice - I build the frameworks, run the sessions, configure the tools, and stay until it works.

  • Trust as a foundation - Complex cross-functional change requires people to follow. I earn that trust.

Independent Consultant
Product & R&D Operations
2026 -
LivePerson
Head of Program Management
2019 - 2025
Teva Pharmaceuticals
Head of Governance & Execution
2008 - 2018
Technion
B.Sc. Industrial Engineering & Management
-

Numbers that
tell the story

1,200

Unstructured customer requests transformed into a prioritized, data-driven intake system - giving Product and Engineering a single source of truth at LivePerson.

$600

IT portfolio governed at Teva Pharmaceuticals - prioritization, roadmap planning, resource allocation, and C-level reporting across 45,000+ users globally.

12

Global TPM team scaled from scratch - driving cross-org execution across Product, Engineering & Support at a public SaaS company.

60

Person organization - multi-million dollar transformation programs including enterprise email migration, global telepresence rollout, and Tier 3 data center construction.

Stalled programs rescued - repeatedly called in across companies to diagnose broken cross-functional execution, rebuild trust, and drive delivery to completion.

$10

Global organization - designed executive KPI dashboards enabling data-driven decisions at C-level across one of the world's largest pharmaceutical companies.

Trusted by leaders
across industries

Hadas is an exceptional PMO leader who made a tremendous impact. She not only managed many successful cross-org projects, but also helped build a centralized program management team - bringing the team together, improving morale, mentoring, and implementing best practices that elevated the entire organization. She has a rare ability to balance governance and flexibility, designing frameworks that drive efficiency and scalability.
Kirsten Wickland
Strategic Program Leader · Managed Hadas directly at LivePerson
What sets Hadas apart is her exceptional ability to execute and lead. She consistently delivered projects on time across a broad range of disciplines, demonstrating both deep expertise and relentless drive. Just as importantly, she is a phenomenal people leader - her team had nothing but outstanding feedback about her leadership, mentorship, and ability to create an environment where her team could thrive.
Alex Kroman
CPTO · Building AI-Powered Customer Experiences · LivePerson
Hadas owned closing gaps in our ADA strategy to meet WCAG requirements. She evaluated the gaps, put a plan in place to close them, and managed the plan closely to meet the defined deadlines. She built an education plan for the product teams, saving time and effort on the backend. She met with customers and developed a great relationship with them throughout the process. She went above and beyond in every role she had.
Michele Romanello
Client Partner · LivePerson

Let's talk about
your challenge

If your Product & R&D team is firefighting, losing delivery momentum, or drowning in competing priorities - I'd like to hear about it.

LocationTel Aviv, IL
AvailabilityOpen to engagements